FAQs

1. How long does shipping take?

• We offer free standard shipping which typically takes 5-8 business days. Orders are processed within 1-2 business days.

2. How can I track my order?

• After your order ships, you will receive a tracking number via email. Enter it on the carrier’s website to monitor your package.

3. What is your return policy?

• You have 30 days to return unused items in their original packaging. Refunds are processed within 7-10 business days after we receive your return. See our Return & Refund Policy for full details.

4. Do you offer exchanges?

• Currently, we only offer refunds. For exchanges, please return your item for a refund and place a new order.

5. Is my payment information secure?

• Yes. All payments are processed securely through trusted third-party payment providers. Toorikha does not store your credit card information.

6. Can I cancel my order?

• Orders can be canceled within 24 hours of purchase. After that, the order will be processed and shipped.

7. How do I contact customer support?

• Email: toorikhashop@gmail.com

• Phone: 702-247-2258

• Our support team is available Monday–Friday, 9 AM – 6 PM (PST).

8. Do you ship internationally?

• Currently, we only ship within the United States.